PC & Server Support
Whether you're a homeowner with a slow laptop or a small business that needs a dozen workstations set up and running, we handle the full lifecycle: purchasing guidance, setup, configuration, maintenance, and ongoing support.
What we cover
- Desktop and laptop setup, configuration, and troubleshooting
- Off-the-shelf procurement advice — we typically recommend Dell or Lenovo for reliability
- Custom PC builds for specialized workloads when off-the-shelf won't cut it
- Server deployment and configuration (Windows Server, Linux) based on project scope
- Operating system installs, reimaging, and updates
- Data backup and recovery on a case-by-case basis
Who this is for
Home users, small businesses, cafes, coffee shops, and small offices. If you have computers that need to work reliably, we can help — no environment is too small.
Networking
A reliable network is the backbone of everything else. We design, install, and maintain wired and wireless networks for homes and small businesses — from a single access point to a full rack with managed switches and structured cabling.
What we cover
- Network planning, design, and deployment
- Structured cabling — Cat6 runs, patch panels, and rack buildouts
- Wireless setup and basic WiFi optimization
- Router, switch, and firewall configuration
- Network troubleshooting and performance improvements
- Security hardening — VLANs, firewall rules, and access controls
Our preferred gear
We build on Ubiquiti UniFi infrastructure when possible — it strikes the right balance of enterprise capability and manageable cost for small environments. That said, if you already have gear or prefer a different platform, we'll work with what you have.
VoIP
Ready to ditch the old phone system — or just need a professional setup for a small office or home workspace? We deploy and support Voice over IP systems that are cost-effective, flexible, and built around how you actually use the phone.
What we cover
- VoIP system design and deployment — from a single desk phone to a multi-line office
- Platform setup and configuration: FreePBX, 3CX, and VoIP.ms
- SIP trunk provisioning and configuration
- Number porting from your existing provider
- Auto attendant, voicemail, and call routing setup
- Ongoing support and management available on a per-customer basis
Hardware
We typically deploy Yealink, Sangoma, or ClearlyIP desk phones — proven, reliable handsets that work well with open SIP platforms. If you have a preference or existing hardware, we'll accommodate that too.
Remote Support
Not every problem requires a house call. For software issues, configuration changes, and general troubleshooting, we can connect to your computer remotely and resolve things in real time — with your permission and visibility the entire session.
How it works
- Secure, consent-based remote sessions using TeamViewer or Microsoft Remote Help
- You stay in control — you can see everything happening on screen and disconnect at any time
- Available for both existing clients and standalone one-time requests
- Best suited for desktops and laptops — for server work, we prefer on-site visits when possible
Flexible pricing
We offer per-session rates, hourly billing, or custom support plans depending on your needs. Whether you need a one-time fix or ongoing peace of mind, we'll build an arrangement that works for you.
Every engagement starts with a conversation. Tell us what you need and we'll figure out the best path forward together.
Get in touch